We Require At Least:
24-hours for appointments under 2-hours in duration
48-hours for appointments with a duration of 2-hours or more
Guests who cancel appointments without proper notice or do not show up for their reserved appointment times are considered a “NO SHOW”.

Why We Use It:

Please understand that when you forget or cancel your appointment without giving enough notice, we miss the opportunity to fill that appointment time, and clients on our waiting list miss the opportunity to receive services. Our appointments are confirmed two business days in advance because we know how easy it is to forget an appointment that was booked months ago. Since the service is reserved for you personally, a NO SHOW fee will apply.

Text Confirmations:

As a courtesy, we offer text confirmations that are sent out two business days prior to your appointment date. We also try to call every client that fails to respond to the text confirmation. However, if we are unable to reach you please understand that it is your responsibility to remember your appointment dates and times to avoid late arrivals, missed appointments and the NO SHOW fee.

Late Arrivals:

Please call us if you think you will arrive late for your reserved appointment time. If possible, we will try to adjust your arrival time to our schedule. However, if your arrival time interferes with another guest’s reserved appointment we may ask you to reschedule your visit to another day. We do everything we can to accommodate each client for their reserved appointment date and time. However, these appointments are allocated sufficient time to complete the desired services only so excessive tardiness will cut into that much needed time.

Pre-Booking:

We recommend that you schedule your next appointment prior to leaving the salon to ensure you have the reserved appointment time that you most desire. A Pre-Booking discount is given for those that do so.